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Lowest Price Guarantee

Find a lower price for a product on another UK website within 7 days of purchasing, and we’ll refund the difference in price.

Send us the following information:

  • Your order number
  • The website with the lower priced item
  • The product name from the website

We will verify the price and issue a refund based on the same terms as our usual refund policy.

Terms and conditions:

  • The website must be based in the UK
  • Auction sites do not apply
  • Marketplace websites - like Amazon, Tesco, Rakuten do not apply. This is not an exhaustive list
  • Lower Price Guarantee does not apply to in-store pickup price
  • Sale, clearance or products part of a similar promotion do not apply
  • Product must be identical, brand new and in original packaging
  • Delivery charges and time are included in verifying the price difference
  • Limited to one unit per household
  • Prezzybox reserve the right to terminate the lowest price guarantee policy at any time without prior notice

Your statutory rights are not affected.