Contact Us

Our award winning customer services team
are always happy to help with your enquiries.

Opening Hours

Monday - Thursday: 9am - 5pm

Friday: 9am to 4.30pm

(excluding UK bank holidays)

Security

Research suggests that security is one of the biggest single influencing factors as to why people do not shop on the Internet. This is one of the reasons for our policy of openness. We are more than happy to share all of our company details with you, and moreover actively encourage your feedback, be it good, bad or indifferent. We are also happy to share with you our security policies - both online and offline.

If you require any further assistance on issues of security, then please do not hesitate to contact us on 0844 2495 007

Alternatively, please email our technical department at: technical@prezzybox.com.

Online Security

To ensure that your online shopping with Prezzybox.com is safe and secure we use a number of security features. When you enter the checkout area of our site the web pages are 128 bit SSL encrypted. SSL is an acronym for secure sockets layer and 128 bit is the level of encryption. SSL protects transmissions over the World Wide Web from eavesdropping by hackers by encrypting the data while it gets transmitted over the Internet. Some browsers refer to the certificate as TLS (Transport Layer Security), which is the successor to SSL.

SSL works through a certificate, issued by a Certificate Authority (CA), that authenticates the Prezzybox.com domain. The Prezzybox.com certificate was issued by Thawte who verified our identity and our status as a limited company. With this certificate, secure transmissions on the server are certified to be secure. All modern web browsers upport SSL, and we use this protocol to obtain confidential user information, such as your address and credit card details. Web pages that require an SSL connection start with "https://" instead of "http://". Your web browser will also identify secure sites in some way (usually featuring a secure padlock icon); below are screenshots from some of the more popular web browsers.