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Delivery
Delivery Fees
You'll be charged a fixed delivery fee for your order. You are only charged delivery for one gift in your order, the rest are delivered free, so whether you're getting one or one hundred gifts, your delivery cost will be the same!
Terms & Conditions
Guaranteed Next Day Delivery
Orders must be placed before 7pm to qualify Guaranteed Next Day Delivery. This service is only available to UK mainland addresses; it is not available to customers within the Scottish Highlands, Channel Isles & Northern Ireland. Please note: Items from our partners (3rd party suppliers) are also excluded from Express Delivery.
Express Tracked Delivery - Order Before 7pm
Orders must be placed before 7pm to qualify Express Tracked Delivery.
This service is only available to UK mainland addresses - it is not available to customers within the Scottish Highlands, Isle of Man, Channel Isles & Northern Ireland. Unfortunately we cannot offer express delivery on all of our product range. If an order is available for express delivery this will be clearly indicated on the checkout page.
Standard Delivery
Delivery times may vary for products supplied by our partners (2-6 working days).
Products supplied by our partners are indicated on the product page and in your basket. For our standard delivery, your parcel is fully tracked to give you peace of mind. Full tracking details will be provided with your dispatch email.
Highlands & Islands Standard Delivery
Nothern Ireland delivery is not available for some items sent from of our partners (3rd party suppliers).
Items not available in these regions will be indicated at checkout
Out of Stock Products
If a product is out of stock then you will not be able to order the product and it will be marked as "sold out".
Non Delivered Items
If you do not receive an item then we reserve the right to ask you to wait 15 working days before we re-dispatch the item.
Personalised & Handmade Products
Prezzybox continually look to carry a wide and varied range of innovative, unique and premium quality products. A number of these are personalised or handmade. Likewise a number of the products are bespoke and made for the customer on an individual basis.
The upshot of this is that we have a wide and varied fluctuation on our delivery times ranging from next day through to a month.
In all instances however, the estimated dispatch time is indicated with regards to every individual product.
Prezzybox.com will endeavour to dispatch these products within the said dispatch times, and in the vast majority of cases, we will actually dispatch earlier than the allotted time.
We endeavour to meet our products estimated dispatch times on all orders placed before 3:00pm Monday - Friday. Orders placed after 3:00pm will be processed the following working day. Please note this excludes weekends and public holidays. For example, an order placed at 4:00pm on a Friday will not be processed for dispatch until the following Monday.